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Privacy Policy

A Legal Disclaimer

Effective Date: 01.01.2024
At Axena, we respect and protect the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our Workflow Orchestration Platform. Please read it carefully to understand your rights and our practices.

Information We Collect

We may collect the following types of information when you use Axena:

  • Personal Identification Information: Name, email address, phone number, job title, and company name.

  • Technical Information: IP addresses, browser type, device information, operating system, and user activity.

  • Usage Data: How you interact with our platform, such as the workflows you configure, page visits, time spent on the platform, and other analytics.

  • Third-Party Data: If you integrate Axena with third-party services (e.g., CRM, ERP systems), we may collect relevant data based on the permissions you provide.

How We Use Your Information

We use the collected information for the following purposes:

  • To Provide and Improve Services: We use your data to deliver the core functionality of Axena, including workflow orchestration, platform updates, and technical support.

  • Communication: To send administrative information such as updates, security alerts, or promotional materials (with your consent).

  • Platform Optimization: Analyze usage patterns to improve the performance, scalability, and security of Axena.

  • Compliance and Legal Obligations: To comply with legal requirements, investigate potential violations of our policies, and protect the rights and safety of Axena and its users

Data Sharing

Axena does not sell or rent your personal data. We may share your information in the following instances:

  • Service Providers: We may share data with trusted third-party providers who assist in delivering Axena services, such as cloud hosting, customer support, or analytics.

  • Legal Compliance: If required by law, regulation, or legal process, we may disclose your data to authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership entity.

Cookies and Tracking Technologies

Axena uses cookies and similar tracking technologies to:

  • Enhance User Experience: Store user preferences and provide a personalized experience.

  • Analytics: Track usage and activity to improve platform performance.

You can manage cookie settings in your browser, but please note that disabling cookies may limit your ability to use certain features of Axena.

Data Security

We take data security seriously and implement industry-standard measures to protect your information, including encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Your Rights

Depending on your location, you may have the following rights concerning your personal information:

  • Access and Correction: You may request access to or corrections to your personal data at any time.

  • Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

  • Opt-Out: You may opt-out of receiving marketing communications from Axena by following the unsubscribe instructions in the emails.

International Data Transfers

Axena operates globally, and your data may be transferred to, processed, and stored in countries other than your own. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

Children’s Privacy

Axena is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child’s data has been collected without parental consent, we will take steps to delete it.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website and indicating the "Effective Date" at the top.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at support@axena.io

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Axena Support Team

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